Report designer does not work after power out or Root element is missing

 I want to share with you a solution for Report Designer that was found to fix the error that occurred after a sudden power outage. This error trace shown from the Acumatica ERP.

Follow these steps to resolve the issue:

  • Step 1: Close all Report Designer instances.
  • Step 2: On your computer, navigate to the Roaming folder located in the %AppData% directory, for example: C:\Users\%userprofile%\AppData\Roaming.
  • Step 3: Delete the config.xml file.

Add comment

Loading